Terms and Conditions
Welcome to Floriosa. Please take the time to read the following terms and conditions applicable to the use and enjoyment of products and services provided on this site.
The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of Floriosa. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.
Orders can only be placed with Floriosa by persons with capacity to contract, who are over the age of 18.
Review of terms and conditions
These terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.
Copyright
All content on this site, including text, icons, graphics, etc are the property of Floriosa and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.
Shipping
Floriosa currently ships within Australia. For all overseas orders/enquiries please email us at info@floriosa.com. Floriosa is not responsible for customs charges and restrictions that vary from country to country and result from the importation of our products. The purchaser remains responsible for all charges and fees incurred.
Confirmation
All orders placed are an offer of purchase and are subject to acceptance by Floriosa. If an order is not accepted a full refund will occur at the earliest possible convenience.
Payment
All prices listed are inclusive of Australian Goods and Services Tax.
Floriosa is under no obligation to ship any goods ordered until payment for those goods has been received. In the case of payment by bank deposit, this would mean the clearing of funds.
Our Returns Policy
Floriosa will issue you a full refund to your paypal account for the price of any item that you return providing the item you are returning is unused and in it’s original condition and packaging, and your return is received within 7 days of the purchase date. We regret that we are unable to refund shipping costs. If you would like to exchange for another item, Please include a self addressed pre paid parcel bag so we can send the new product back to you. We regret that we are unable to refund shipping costs.
It can take up to 30 business days to process the return and credit your paypal account.We will notify you via email once your return has been processed. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction. If you have any questions about your return please contact info@floriosa.com.
